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OmBelt Database Tools

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Questions and Answers

Q: Can I schedule my export table process?
A: Yes, with professional edition of the utility. Please create project file with GUI version and use it with command line one. For example, in order to execute a project file today at 10.00, use the following command line: at 10:00 "exttxtacccmd.exe d:\projects\export_sales_Q1.prf".
Q: The program does not recognize project file as command line parameter. What is wrong?
A: You should quote file name that contains space(s). For example: exttxtacccmd.exe "d:\projects and data\export_sales_Q1.prf"
Q: Does the price include any support and upgrade period?
A: Yes, 3 months for the Standard and 1 year for Professional edition.
Q: Can I reuse properties of the export process?
A: Yes, you should save your properties and options as project file (.prf) and reuse it in the future.
Q: Do you provide phone support?
A: No, most questions require detailed examination by our staff (QA,developers, etc), so it's impossible to answer you immediately.
Q: Do you have money back option?
A: Yes, we'll back you money in case our export table tool is not suitable for you and we could not help you.
Q: Do you offer discount for non-profit organization?
A: Yes, please contact our support staff.
Q: The tool can't use by ODBC data source. What is wrong?
A: Please be sure that you have 32 bit data source. The program does not support 64 bit DSN yet.

If you have encountered some unusual problem that is not listed here, feel free to contact the technical support.

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