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Questions and Answers

Q: Can I include a few tables in my project with this table copy tool?
A: No, copy database tool is most suitable for this purpose.
Q: Does this tool copy data integrity infrastructure (foreign keys)?
A: No, table structure and data rows only. You should use copy schema tool.
Q: Can I schedule my copy table process?
A: Yes, with professional edition of the copy table tool. For example, in order to execute a project file today at 11.00, use the following command line: at 11:00 "cptmsscmd.exe d:\projects\copy1.prf".
Q: Can you provide performance statistics for the copy tool?
A: Yes, please refer to the following page.
Q: How can I connect to local SQL Express?
A: Please specify .\SQLEXPRESS as a server name. Also, SERVER1\SQLEXPRESS means SQL Express at SERVER1.
Q: The program does not recognize command line parameter. What should I do?
A: You should quote string that contains space(s). For example: cptmsscmd.exe "d:\projects and data\copy_orders.prf"
Q: The program does not copy "ntext" column. What is happen?
A: Most possible you've used standard version of the copy tool. It does not support large objects due to internal limitation. Please use professional edition of the program.
Q: Does the price include any support and upgrade period?
A: Yes, 1 year for Professional edition and 3 months for the Standard.
Q: Can I share my copy table properties with colleagues?
A: Yes, you should save your properties and options as project file (.prf) and share it.
Q: Do you provide phone support?
A: No, most questions require detailed examination by our staff, so it's impossible to answer you immediately.
Q: Do you have money back option?
A: Yes, we'll back you money in case our copy table tool is not suitable for you and we could not help you.
Q: How can I get discount for non-profit organization?
A: Please contact our support staff.
Q: The tool can't use by ODBC data source. What is wrong?
A: Please be sure that you created 32 bit DSN. The program does not support 64 bit data sources yet.

If you have encountered some unusual problem that is not listed here, feel free to contact the technical support.

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